Regulations

Terms and conditions of the online store and newsletter

 

  • 1. preliminary provisions
  1. The Regulations define the terms and conditions of contracts for the implementation of consultations and delivery of goods, as well as digital products and services, including the Newsletter, in particular the rights and obligations of the parties to the contract, i.e. the Seller and the Customer or the Newsletter User.
  2. Each Customer and Newsletter User is required to read and accept the terms and conditions set forth in the Terms and Conditions before concluding a Contract with the Seller.
  • 2 Definitions

Definitions used in the Regulations should be understood as follows:

  1. Seller -. HP Sylwia Hapanowicz il. Marii Dąbrowskiej 34 70-785 Szczecin, NIP 955-131-67-55, Regon 8123405546.
  2. Customer - a natural person with full legal capacity, a legal person or an organizational unit without legal personality but with legal capacity, who uses the services and functionalities of the Website, and in particular makes purchases through the Store.
  3. Consumer - a natural person making a purchase on the Website to the extent not directly related to his/her business or professional activity.
  4. Entrepreneur on the rights of a consumer - an individual making a purchase directly related to his business, when it is clear from the content of this contract that it does not have a professional character for him, arising in particular from the object of his business activity (as defined in CEIDG).
  5. User - an individual who subscribes to the Newsletter, and thus enters into a contract with the Seller for its delivery.
  6. Website - Internet service, operated by the Seller, available at the address: regaty-unityline.pl
  7. Store - online store operated by the Seller at the Internet address regaty-unityline.pl
  8. Digital product - digital content available in the Seller's assortment of digital content produced and delivered to the Customer in digital form, recorded on an intangible medium (e.g., designs in the form of a PDF,cdr file sent electronically; access to an online course), which is the subject of the Agreement between the Customer and the Seller.
  9. Digital service - a service that allows storing and accessing data in digital form or other forms of interaction through digital data (e.g., Store account service).
  10. Consultation - a service provided by the Vendor in the form of an online meeting or a telephone call.
  11. Goods - a physical product available in the Store's assortment, which is the subject of the Contract between the Customer and the Seller.
  12. Newsletter - digital content delivered to persons who have subscribed via the subscription form on the Website. The Newsletter content also includes a so-called lead magnet (gift for signing up), which is delivered to the User once after signing up for the Newsletter.
  13. Digital environment - computer hardware, software and network connections used by the Consumer to access or use digital content or digital service.
  14. Shopping Cart - an element of the Store's software, where the Customer's selected Goods and Digital Products and Services for purchase are visible, and it is possible to establish and modify the Order data.
  15. Order Form - a form available in the Store that allows you to place an Order, in particular by adding Goods and Digital Products and Services to an electronic shopping cart and specifying the terms of the Agreement concluded remotely, including the method of delivery and payment.
  16. Subscription Form - a form available on the Website that allows to conclude a contract for delivery of the Newsletter.
  17. Registration form - a form available in the Store that allows you to create an Account
  18. Account - an account in the Store, which the Customer may or may not set up, and in it are collected data provided by the Customer and information about the Orders placed by him/her in the Store.
  19. Order - the Customer's statement of intent made via the Order Form and aimed directly at concluding the Agreement.
  20. Payment operator

A - Payment system National Payment Integrator S.A.

Anders Square 3

61-894 Poznan

NIP: 7773061579

B - PayPro Spółka Akcyjna with its registered office in Poznań, ul. Pastelowa 8, 60-198 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda, VIII Economic Department of the National Court Register under the KRS number 0000347935, NIP number 7792369887, REGON number 301345068, with a share capital of 5.476,300.00 PLN, fully paid up, entered in the register of national payment institutions kept by the Polish Financial Supervision Authority under the entity number in UKNF IP24/2014,

 

  1. Agreement - an agreement concluded at a distance with a Customer within an organized system of concluding agreements at a distance (Store or Website Subscription Form), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of remote communication up to and including the conclusion of the agreement.
  2. Regulations - these rules and regulations.

 

  • 3 Contacting the Store
  1. The Customer may contact the Seller in particular:
    1. via email, to: regaty-unityline.pl
    2. In writing to the address: HP Sylwia Hapanowicz ul. Marii Dąbrowskiej 34 70-785 Szczecin, NIP 955-131-67-55, Regon 8123405546.
    3. as well as by phone at +48 513 10 40 17 from 00 - 16:00 on business days.
  2. Seller's bank account number

M BANK Account number 78 1140 2004 0000 3102 7835 5542

 

  • 4 Customer digital environment
  1. In order to use the Website and the Store, including browsing the Seller's assortment and placing orders and using Products, Digital Services and Consultations, it is necessary:
    1. A terminal device with access to the Internet, an operating system and an Internet browser that allows you to browse the Internet,
    2. pdf, word, excel file viewer,
    3. active electronic mail (e-mail) address,
    4. for some Digital Products and Services (e.g., live webinars, online consultations), you may be required to install additional software or use an external application (e.g., Zoom or other applications for webinars and online meetings), of which the Seller will inform the Customer prior to purchase by including this information in the description of the Digital Product or Digital Service.
  2. The Seller shall take technical and organizational measures to ensure secure access to the Website and Store and use of Products, Digital Services and Consultations by the Customer , in particular, measures to prevent access and modification of personal data by unauthorized persons.
  3. The customer is prohibited from providing unlawful content.
  4. The Vendor is entitled to a technical interruption in the operation of the Website, including the Store, necessary for planned, ongoing operation and maintenance of the server and software. In the event of a planned interruption, Customers will be clearly notified of this on the Website.
  5. The Seller, to the fullest extent permitted by law, shall not be liable for interference, including interruptions in the functioning of the Website caused by force majeure, unauthorized acts of third parties or incompatibility with computer hardware or software used by the Customer.

 

  • 5. newsletter and other free digital content and services
  1. The Seller, by means of the Website and the Store, provides paid Digital Products and performs Consultations as well as free Digital Products (content) and Digital Services.
  2. The following free Digital Products and Services, among others, are available:
    1. To enable the Customer to browse the content and assortment on the Website and the Store and to use the content search engine (digital service),
  1. Allowing the Customer to place an Order in the Store without registration (digital service),
    1. Creation and maintenance of an Account in the Store (digital service),
    2. Delivery of the Newsletter and the so-called gift for subscription (digital product).
  1. In order to receive the Newsletter, please take the following steps:
    1. Fill out the Newsletter subscription form;
    2. consent to the processing of data for the purpose of sending a Newsletter covering direct marketing of the Seller's digital products and services;
    3. read and accept these Terms and Conditions and sign up by clicking the "Save" button;(Terms and Conditions)
    4. then find the email message from the Seller sent to the address provided in the subscription form and click the button confirming the Newsletter subscription.
  2. The first Newsletter with a gift for signing up will be delivered immediately after the Newsletter User performs the actions specified in the preceding paragraph. Subsequent Newsletters will be delivered by the Seller at the frequency specified in the description of the Newsletter measured on the Website.
  3. The Store Account Agreement and the Newsletter Delivery Agreement are concluded for an indefinite period of time and may be terminated at any time with immediate effect. The Store Account Agreement may be terminated by deleting the Account after logging into the Account, and the Newsletter Delivery Agreement by unsubscribing according to the instructions contained in each Newsletter. Each Agreement may also be terminated by the Customer by sending an appropriate request to the Seller at the email address or in writing to the address specified in §3 of the Terms and Conditions.

 

  • 6. paid Digital Products and Consultations
  1. The Seller, through the Store, makes it possible, by placing an order in accordance with §8 of the Terms and Conditions, to conclude a contract for the supply of digital content not recorded on a tangible medium (Digital Products). This means that the content is made available as electronic files to be played or downloaded, depending on the Digital Product selected by the Customer (e.g. ebook, webinar, online course, project). Detailed descriptions, including functionalities of Digital Products are included on the Website and in the Store.
  2. In the case of Digital Products, access to which is granted for a limited period of time, the Seller fulfills the benefit by providing the Customer with access to the digital content, for the time indicated in the description of the Digital Product.
  3. The Seller through the Store also allows you to conclude a contract for an online Consultation.
  1. The details of the Consultation, including its scope and duration, are specified by the Seller in the description of the Consultation posted on the Website and Store.
  1. Consultations are provided in Polish.
  2. Consultations are carried out on the working days indicated by the Vendor before concluding the contract with the Customer. The Client may select the corresponding date using the calendar provided on the Website.
  3. The absence of the Customer or its delegated participant on the confirmed date of access to the digital content or the confirmed date of the Consultation shall not entitle the Customer to non-payment of the Order or to a refund of the payment, if previously made. This does not apply if the Customer, who is a Consumer or an Entrepreneur on the rights of a Consumer, has effectively withdrawn from the Contract or if there has been an effective termination of the Contract.

 

  • 7. setting up an Account in the Store
  1. Creating an Account in the Store is free of charge.
  2. In order to set up an Account in the Store, you must complete the Registration Form or check the appropriate checkbox in the Order Form. Logging into the Account is done by providing the login and password established in the Registration Form.
  3. The customer has the opportunity at any time, without giving any reason and without incurring any fees for this, to delete the Account, using the functionality of the Account or by sending an appropriate request to the Seller, in particular by e-mail or in writing to the address specified in §3.

 

  • 8 Rules for placing an Order
  1. Orders can be placed in the Store 24 hours a day, on all days of the year.
  2. Browsing the assortment of the Store does not require creating an Account.
  3. Placing orders by the Customer for Goods, Digital Products in the assortment of the Store is possible:
    1. after creating an Account in accordance with the instructions contained in §7 of the Regulations
    2. or without creating an Account, by providing the necessary personal and address information to enable the Order to be processed.
  4. In order to place an Order without registration, you must:
    1. Select the Goods, Digital Product that are the subject of the Order, and then click the "Add to Cart" button,
    2. go to the shopping cart and click "proceed to payment"
    3. Fill out the Order Form, entering the details of the recipient of the Order and the address to which delivery is to take place, select the type of shipment (method of delivery of the Goods, if applicable),
    4. enter the invoice data, if different from the data of the recipient of the Order,
    5. select one of the available methods of payment, accept the Terms and Conditions, agree to deliver the Digital Product under circumstances causing the loss of the right of withdrawal (if applicable) and click the "I buy and pay" button,
    6. make payment by a certain date, in a pre-selected manner.
  5. In order to place an Order with registration (creating an Account), you must:
    1. Select the Goods, Digital Product that are the subject of the Order, and then click the "Add to Cart" button,
    2. Go to the shopping cart and click "Proceed to payment",
    3. When ordering for the first time, fill out the Order Form, entering the details of the recipient of the Order and the address to which delivery is to be made, select the type of shipment (method of delivery of the Goods, if applicable), and check the box "Create an account?" ,
    4. On subsequent orders, log in to the Store,
    5. enter the invoice data, if different from the data of the recipient of the Order,
    6. select one of the available payment methods, accept the Terms and Conditions, agree to deliver the Product under circumstances that cause the loss of the right of withdrawal and click the "I buy and pay" button, make payment, in the manner previously selected.
  6. Online payment is made directly on the Payment Provider's website.
  7. After online payment, the customer will be redirected back to the Website.
  8. As soon as the Customer confirms placing an order using the "Buy and pay" button, a Contract is concluded between the Customer and the Seller.
  9. The customer will receive, at the e-mail address provided in the order, confirmation of the conclusion of the contract, confirmation of receipt of the consent of the Consumer/Entrepreneur on the rights of the consumer to the delivery of digital content in circumstances that cause the loss of the right of withdrawal and also a copy of the content of these Regulations.
  • 9 Prices and offered delivery and payment methods
  1. Prices of Goods, Digital Products are specified in their descriptions available on the Website and in the Store.
  2. All prices on the Website and the Store are expressed in Polish zloty and are gross prices.
  3. The seller does not apply individual price adjustment on the basis of automated decision-making.
  4. Binding on the parties to the transaction is the price appearing next to the Goods, Digital Product) at the time of placing the Order by the Customer in accordance with the procedure described in §8 of the Regulations.
  5. The price for a Digital Product is the total amount to be paid by the Customer and the Customer is informed about it on the pages of the Store when placing an Order, including when expressing the will to enter into the Contract.
  6. In the case of Goods, the total amount to be paid by the Customer consists of the price for the Goods and the cost of delivery, of which the Customer is informed on the pages of the Store in the course of placing the order, including at the moment of expressing the will to enter into the Sales Agreement.
  7. The customer may use the following methods of delivery or pickup of the ordered Goods:
  1. Shipping On Line - Email,

 

 

  1. There are no delivery costs associated with the delivery of a Digital Product or a free Digital Service.
  2. Access to Products and free digital Services is sent to the Customer at the email address provided in the order.
  3. The customer can pay for his order by choosing one of the following payment methods:
  1. payment by bank transfer to the Seller's account,
  2. debit card,
  3. credit card,
  4. electronic transfers,
  5. mobile payments, including blik,
  1. Detailed information on the available payment methods for Digital Products can be found in the Order Form.
  2. By entering into a Contract with the Seller, the Client agrees to send invoices and their corrections electronically to the email address provided in the Order Form or email sent to the Seller.

 

  • 10. the date of delivery of the Digital Product or free Digital Service
  1. The Seller shall deliver the Digital Product and/or the free Digital Service to the Consumer or Entrepreneur on the rights of the Consumer immediately after the conclusion of the Contract. If the Digital Product and/or Digital Service is to be delivered at a later date, the Seller shall clearly inform about it in the description of the Digital Product/Service on the Website or in the Store.
  2. A Digital Product shall be deemed delivered when it has been made available to the Consumer or Entrepreneur on consumer rights as an attachment to an email that the Seller sends to the Customer after the conclusion of the Contract or as information about the login details of the platform from which the Digital Product can be downloaded . The unpaid Digital Service shall be deemed to have been provided when the Customer has accessed it.

 

  • 11 Complaint
    (Liability for non-conformity of performance with the contract)
  1. The Seller is obliged to provide the Consumer and the Entrepreneur on the rights of the consumer with the Goods, Content or Digital Service in accordance with the contract (the so-called consumer warranty).
  2. If the Consumer or Entrepreneur on the rights of the consumer finds non-conformity with the contract, he should inform the Seller about it, specifying at the same time his claim related to the found non-conformity (filing a complaint).
  3. The customer shall submit a complaint in writing or by email to the address specified in §3 of the Regulations.
  4. The complaint should contain the Customer's identification data, a description of what the complaint concerns and the demands related to it. In the case of incomplete information, the Seller will call on the Customer to supplement it within 14 days of receipt of the call with instructions that failure to supplement the deficiencies within the indicated period will result in leaving the complaint unprocessed.
  5. The time limit for processing complaints by the Seller is 14 days from the date of properly submitted complaint to the Seller.
  6. Failure of the Seller to respond within the aforementioned period to a properly submitted complaint, means recognition of the complaint by the Seller.
  7. If the Customer is not a Consumer or an Entrepreneur on the rights of a Consumer, the Seller's liability under the warranty for physical or legal defects of the item is excluded (based on Article 558§1 of the Civil Code).

 

 

  • 12 Right of withdrawal
  1. The Customer, being a Consumer or an Entrepreneur with consumer rights, who has concluded a Distance Contract with the Seller, may withdraw from the Contract without providing any reason within 14 days. In the case of Goods, the term is calculated from the date of transfer of the Goods to the Consumer/Entrepreneur exercising consumer protection or a person designated by him/her, other than the carrier he/she chose to deliver the Goods.
  2. In order to comply with the deadline for withdrawal, it is sufficient for the consumer/entrepreneur on the rights of the consumer to send information on the exercise of his right of withdrawal before the expiry of the deadline for withdrawal.
  3. The right of withdrawal from a contract concluded at a distance does not apply to the Consumer:
  1. A contract whose object of performance is a non-refabricated good, produced according to the specifications of the Consumer/Entrepreneur exercising consumer protection or serving to meet his/her individualized needs;
  2. A contract in which the object of performance is things that, after delivery, due to their nature, become inseparable from other things;
  3. Contracts for the supply of digital content (Digital Products), for which the Consumer or Entrepreneur on the rights of the consumer is obliged to pay the price, if the Seller has begun to perform with the express and prior consent of the Consumer or Entrepreneur on the rights of the consumer, who was informed before the start of the performance, that after the performance by the Seller will lose the right to withdraw from the contract and accepted it, and the Seller has provided him with a confirmation of conclusion of the contract and confirmation of receipt of consent to the supply of digital content in circumstances that cause the loss of the right to withdraw from the contract on a durable medium;
  4. In order to withdraw from a contract that does not include the situations listed in the preceding paragraph, the Consumer/Entrepreneur with consumer rights should inform the Seller of his intention to withdraw from the contract by means of a declaration of intent in the form of a letter sent by e-mail or post to the address specified in §3 of the Regulations.
  1. Consumer and Entrepreneur on the rights of the consumer may use for this purpose the template included in the Appendix under these Regulations. However, it is not mandatory.
  2. In the event of withdrawal from the Contract, the Seller shall return all payments received, no later than 14 days from the day on which the Seller was informed of the withdrawal from the Contract by the Consumer or Entrepreneur on the rights of the Consumer. The Seller will refund the payments using the same payment methods used in the original transaction, unless the Consumer / Entrepreneur on the rights of the consumer has expressly agreed to a different solution that will not incur any costs for him.
  3. The Seller may withhold the refund until it receives the returned Goods or confirms their return (whichever comes first).
  4. The consumer shall pay all direct costs of returning the Goods, including the cost of packaging and shipping.
  5. A consumer/entrepreneur exercising consumer protection shall be liable for any diminution in the value of the Goods resulting from the use of the product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.
  6. In the event of withdrawal from the contract for the provision of content or Digital Service, the Consumer and the Entrepreneur on the rights of the Consumer are obliged to stop using the content or Digital Service and making it available to third parties.
  • 13. out-of-court ways to resolve consumer disputes
  1. The seller agrees to submit any disputes arising in connection with the concluded remote contracts to mediation. Details will be determined by the parties to the conflict.
  1. In the event that the mediation proceedings undertaken were unsuccessful or the parties did not decide on them, and the Customer is not a Consumer or Entrepreneur on the rights of a Consumer, the competent court for the resolution of any disputes related to such contract shall be the court having jurisdiction over the registered office of the Seller.
  2. The Consumer has the opportunity to use out-of-court means of handling complaints and claims. Among other things, the Consumer has the opportunity to:
    1. to apply to a permanent amicable consumer court with a request to resolve a dispute arising from the contract,
    2. to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for an amicable settlement of the dispute,
    3. use the assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  3. Consumers can also file a complaint through the EU's online ODR platform, available at: http://ec.europa.eu/consumers/odr/.
  4. For more detailed information on out-of-court ways of handling complaints and claims, the consumer can look for at http://www.uokik.gov.pl

 

  • 14 Copyright
  1. The digital content available on the Website, and in particular the materials included in the Digital Products and Digital Services, are works and are protected by copyright, and these rights are vested in the Seller or persons cooperating with the Seller and who have granted the appropriate licenses to the Seller.
  2. The Customer may use the purchased Digital Products and other content available on the Website on the basis of permitted private use. This means that the Customer and users of the Website may use them only for their own purposes, including their own business, with the proviso that the purchaser is not entitled to make them available to third parties as their own product or service (whether paid or unpaid).
  3. The Customer interested in a broader use of the aforementioned content and purchased Products or Services should contact the Vendor and undertake individual negotiations.
  1. Unauthorized dissemination of the above content may result in civil and criminal liability.
  • 15. personal data and cookies
  1. The rules for processing personal data and the use of cookies are described in the Privacy and Cookies Policy available at
  2. https://regaty-unityline.pl/privacy-policy/
  3. 16 Final provisions
  1. Contracts concluded by the Seller are concluded in the Polish language.
  2. The Seller reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes in laws, changes in payment and delivery methods, to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The changes are effective as of the date of publication of the new Regulations. The changes do not apply to contracts concluded before the introduction of changes to the Regulations.
  3. In matters not regulated by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Consumer Law, the Civil Code; the Entrepreneur Law; the Act on Providing Services by Electronic Means;, the General Data Protection Regulation (RODO) and the Personal Data Protection Act.
  1. The regulations apply to contracts entered into as of November 15, 2023.